Effective Date: 09/16/2025
This Privacy Policy describes how Desire to Live Now LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website https://www.desiretolivenow.com or use our healthcare services.
INFORMATION WE COLLECT
We collect information you voluntarily provide to us, including:
We collect this information when you:
We use your personal information to:
By providing your mobile phone number, you consent to receive text messages from Desire to Live Now LLC. These messages may include:
– Appointment reminders and confirmations
– Educational health and wellness content
– Program updates and notifications
– Practice-related communications
Message frequency varies. Message and data rates may apply. You can opt out of SMS communications at any time by:
– Replying STOP to any text message
– Contacting us at info@desiretolivenow.com
– Calling 512-643-3631
We do not share your mobile phone number with third parties for their marketing purposes. Your mobile information is stored securely and used solely for the purposes described above.
For help or questions about SMS services, reply HELP to any message or contact us using the information above.
We do NOT sell, rent, lease, or share your personal information, including mobile phone numbers, email addresses, or health information, with third parties for their marketing or commercial purposes.
We may share your information only in the following limited circumstances:
– With healthcare providers directly involved in your care
– With service providers who assist in our operations (billing, IT support) under strict confidentiality agreements
– When required by law or to comply with legal processes
– To protect the safety and security of our patients and staff
– With your explicit written consent
We do not transfer, sell, or share SMS consent or mobile phone numbers with any third parties.
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
– Secure servers and encrypted data transmission
– Access controls limiting employee access to necessary information only
– Regular security assessments and updates
– Secure disposal of personal information when no longer needed
You have the right to:
– Access and review your personal information
– Request corrections to inaccurate information
– Opt out of marketing communications at any time
– Opt out of text messages by replying STOP
– Request deletion of your information (subject to legal requirements)
– File a complaint if you believe your privacy rights have been violated
To exercise these rights, contact us at info@desiretolivenow.com or 512-643-3631.
All forms on our website that collect phone numbers include clear disclosure that providing your phone number constitutes consent to receive text messages from us. Consent is optional and not required to access our services.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any websites you visit.
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. SMS consent records are maintained for compliance purposes.
For information about how we handle your protected health information under HIPAA, please see our separate HIPAA Privacy Notice.
We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, contact us:
Desire to Live Now LLC
2115 Stephens Place, Suite 410G
New Braunfels, TX 78130
Phone: 512-643-3631
Email: info@desiretolivenow.com
2115 Stephens Place, Suite 410G | New Braunfels, TX 78130
The information, including but not limited to, text, graphics, images and other material contained on this website is for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.
